Medical claims, flexi benefits and employee support, administered for you
eBen Assist processes your group medical claims, runs your flexi benefits programme and gives employees 24/7 EAP support, with one dashboard for HR.
Free administration fee for GP panel cashless facilities
For new corporate clients with 10 employees and above. Give your people cashless access to our GP panel, with no administration fee from eBen Assist. Terms apply.
Three services, one administrator
Group Medical TPA
Cashless claims, guarantee letters, claims adjudication and cost reporting for insured, self-funded or hybrid plans.
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Flexi Benefits
Give each employee an allowance to spend on the benefits they need. We handle claims and reimbursements end to end.
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Employee Assistance Programme (EAP)
Confidential counselling and wellbeing support for your people, with workshops and utilisation reports for HR.
Learn moreWhy choose a TPA
A TPA runs your plan day to day and gives you the data an insurer keeps. eBen Assist works alongside P&O Insurance and other insurers.
| TPA (eBen Assist) | Fully insured plan | |
|---|---|---|
| Cost control | Pay-as-you-use with cost transparency | Fixed premiums regardless of usage |
| Flexibility | Customisable benefits and provider network | Limited to the insurer's standard packages |
| Claims processing | Real-time, AI-supported, with fraud alerts | Subject to insurer timelines and manual review |
| Data ownership | Full access to claims data and insights | Limited data shared by insurers |
| Provider negotiation | Direct negotiation with hospitals and clinics | Tied to insurer panel pricing |
| Annual cost trend | More predictable and optimised over time | Follows underwriting and medical inflation |
How it works
Review
We study your current plan, claims and costs.
Design
We set up the benefits, panel and approval rules that fit your people and budget.
Run
We issue guarantee letters, adjudicate claims and handle member queries.
Report
HR sees cost per claim, utilisation and trends on one dashboard.
Frequently asked questions
What is a TPA?
A Third Party Administrator manages the claims, panel network and reporting for your employee medical plan on behalf of the employer or insurer.
Do we have to change insurer?
No. We work alongside your insurer, or help you build a self-funded or hybrid plan.
What are flexi benefits?
Each employee receives an allowance and chooses how to use it across eligible benefits, within rules you set.
What does EAP cover?
Confidential counselling and wellbeing support, available 24/7, plus workshops for your team.
Tell us about your plan. We reply within one business day.
Call +603-9213 1333 | WhatsApp +6012-226 8818 | enquiry@ebenassist.com