Who We Are

We are a Third Party Administrator (TPA) connecting healthcare providers with insurers and corporate clients for cashless facilities nationwide. Our team ensures compliance, cost efficiency, and long-term client relationships. We prioritize care, integrity, and professionalism in managing healthcare for individuals.

eBen Assist is managed by a team of medical claims administration experts with more than 30 years experience. eBen Assist specialises in providing AI-Powered Medical Claims Administration services, Flexi-Benefits and Medical Assistance to Organisations and Individuals, with focus in automating back-end manual processing of claims and medical management.

We also support the operations in managing the International Medical Services (IMS) which allows eBen to support in providing the Oil & Gas sectors in their operational requirements namely, medical crisis management, topsite medical solutions, medical examinations, Inhouse clinics, worldwide medical evacuations and repatriations, providing pharmaceutical and medical equipment support. In collaboration with Collinson, which is now called, Crisis 24, a renown security solutions provider, eBen is able to provide a one-stop solutions to the industry for Travel Risk Management (TRM) and IMS solutions.

Our Values To Create an Eco-System that Manages the Healthcare of Every Individual.

Our Values We believe in doing the right thing. In the right way. It starts with empowering our people and deeply ingrained into each of us are our core values of:

CARE means that we take responsibility for the end-to-end handling of all our customers, ensuring that at all times, their personal health and safety is given the utmost priority.

INTEGRITY means that in all our interaction with our customers, we strive to be sincere and honest.

PROFESSIONALISM means that we in all our tasks, having the relevant expertise and the persistence to pursue every avenue to assist our customer is at the core of all that we do.

Our People

First and foremost, it’s our people that drives the business.
Day after day, the things that will impress you the most about our team is the care and compassion we bring to our work. We truly take to heart that every call by our client is a call to action for each of us. And how we answer that call is what differentiates us. There’s a spirit here that wants to give more. And that, in turn lets eBen Assist become more.

It’s the pass/fail litmus test. When the unforeseen becomes reality, will your claims service provider rise to the challenge? At eBen, we view Claims Management as the absolute fulfillment of all the promise and potential of the entire insurance industry. We see it as the moment when we’re called to do more than make good. We’re called to go beyond and make it better.

We’ve been answering that call every day. It’s in our DNA to go beyond the expected. We place people right at the heart of our process. The people we serve…and the people of eBen.

We take the responsibility to make better decisions earlier in the life of every claim. To identify and deliver the right resources, at the right time and in the right place.